Privacy Policy

Effective date: October 5, 2026

Total Inspections LLC ("Total Inspections," "we," "us," or "our") provides home inspection services in the New York City area. This Privacy Policy explains how we collect, use, and protect your information when you visit totalinspectionsny.com, request a quote, or communicate with us by phone, email, or text message.

Information We Collect

• Contact information you provide, such as your name, email address, phone number, and property address.
• Files or photos you choose to attach when requesting a quote.
• Details about your inspection request, scheduling, and communications with us.
• Basic website usage data collected through cookies, such as pages visited, browser type, and general location.

How We Use Your Information

• To respond to quote requests and questions.
• To schedule, confirm, and perform inspections.
• To send appointment reminders, inspection updates, and report delivery notices.
• To send invoices and payment reminders.
• To improve our website and services.
• To comply with legal obligations.

Text Messaging (SMS)

If you opt in to receive text messages from Total Inspections LLC, we use your mobile number only to send messages related to your quote, inspection scheduling, appointment reminders, and report delivery. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and service providers that help us deliver text messages.

How We Share Information

We do not sell or rent your personal information. We may share information only:

• With service providers that help us operate our business (for example, website hosting, scheduling, email, and text message delivery providers), who may use it only to provide services to us.
• With parties you direct us to share with, such as your real estate agent or attorney, with your permission.
• When required by law, court order, or to protect our rights.

Cookies

Our website uses cookies to analyze traffic and improve your experience. You can disable cookies in your browser settings, though some site features may not work properly.

Data Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is completely secure.

Data Retention

We keep your information only as long as needed to provide our services, maintain inspection records, and meet legal or business requirements.

Your Choices

You may request to access, correct, or delete your personal information, or opt out of communications, by contacting us using the information below. You may opt out of text messages at any time by replying STOP.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

Contact Us

Total Inspections LLC
425 E 117th St, New York, NY 10037
Phone: (646) 760-2488
Email: travisgrega@totalinspectionsny.com